Once they have completed the ranking, have each group their average individual weights to get the average within their group. Rank the 10 items under the second column titled Group Factor.
Inform the group that this same scale has been given to thousands of workers across the country. Their ranking is as follows:
Managers ranked the items in this order:
High Wages
Job Security
Promotion in the Company
Good Working Conditions
Interesting Work
Personal Loyalty of Supervisor
Tactful Discipline
Full Appreciation of Work Being Done
Help on Personal Problems
Feeling of Being in On Things
However, when employees were given the same survey, their rankings followed this pattern:
Full Appreciation of Work Being Done
Feeling of Being in On Things
Help on Personal Problems
Job Security
High Wages
Interesting Work
Promotion in the Company
Personal Loyalty of Supervisor
Good Working Conditions
Tactful Discipline
Discussion Questions
How to your individual and group rankings compare to the two national averages?
In comparing the different ratings, what might account for the different opinion?
What might be the cause of the managers’ rankings being so different from their employees?
If this survey was given to your department, what would the results be?
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